Clementine at the Garden

• Book your tickets online in advance. Spaces are limited.
• The event entrance is through the VanDusen Visitor Centre.
• Doors open at 9am. Come early to reserve seating before the performance begins. A preferred seating area at the lower lawn is reserved for all ticket holders.
• The event runs from 10am to noon. Concert begins at 10:30am.
• Stroller and wagon parking is available.
• This event is outdoors and runs rain or shine.
• Formal seating is not provided. Guests are encouraged to bring blankets or low chairs for the concert. 
• There is limited shade on the lawn. Tents and umbrellas are welcome but no staking is permitted.
• Tickets include garden admission for the day, so please enjoy a stroll before or after the concert.
• Picnics are welcome. Learn more about food and beverage options

Prices are subject to GST and online service fees.

• A limited number of tickets are available. Book your ticket in advance if you would like to attend the concert.
• Children ages 0 to 1 years are free and do not require a ticket 
• Tickets are sold online.
• All tickets are non-refundable.
• Tickets must be presented on a mobile device or printed out for scanning upon entry.

Additional ticket details

• Coupons, discount offers, and admission vouchers or passes are not valid for special events. These include the Tourism Challenge Privilege Pass, Park Board complimentary and gift passes (green and blue), Vancouver Inspiration Pass, Entertainment Book coupons, Viator vouchers, and VanPass vouchers.
• A Vancouver Botanical Garden Association (VBGA) member rate is available online only for those with valid memberships. Members must present their valid membership at the point of entry. Those without valid memberships cannot book tickets at this rate.
• Required attendants of those needing assistance at the event are offered free access. You do not need to purchase a ticket for them. You may purchase your own ticket online, and let our staff members know your attendant is accompanying you when you present your ticket for scanning.
• To visit Clementine at the Garden under the Leisure Access Program (LAP) rate, call the VanDusen admission desk at 604-257-8463 with your valid LAP card details. Staff can assist you with the booking process during Garden Hours.

For ticketing questions, email support@showpass.com

Ticket disclaimer

Tickets are non-refundable and cannot be re-sold. Tickets obtained from sources other than our website may be lost, stolen, or counterfeit, and if so, are void.

If in our sole discretion, we determine that a person is re-selling any ticket(s), we reserve the right to revoke and cancel the order and the related ticket(s) and will not permit any future purchases by that person or any affiliated person. We reserve the right, without compensation or refund of any amount paid, to revoke tickets, refuse admission, or dismiss, any person whose conduct management deems disorderly or fails to comply with policies or rules/regulations of the venue.

• BistrotVan, Coffee Bike, Melt City Grilled Cheese, and Berry Mobile will be onsite with food and beverages for sale.
• The Garden Café and Shaughnessy Restaurant are also located onsite. For formal dining at Shaughnessy Restaurant, make a reservation External website in advance.
• Food vendors accept cash, credit, and debit.
• Outside food and drinks are also welcome.

Washrooms

Portable toilets will be available for use within the garden. Full-service washrooms are located in the Visitor Centre.

Parking

Parking is free in our lot off West 37th Avenue but spaces are limited. Free street parking is also available in the surrounding area (where street signs permit).

Parking can get quite busy, so we recommend taking public transit, walking, or biking. We’re located on the #17 Oak bus route and a 15-minute walk from the Oakridge Canada Line station.

Weather

Dress for the weather and wear comfortable shoes as the concert is outdoors on the Great Lawn. Rain or shine the show will go on.

If there are extraordinary weather conditions, or unforeseen circumstances that require the Garden to close, all ticket holders will be contacted directly by email.

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Accessibility

Main garden paths are paved and fully accessible for wheelchairs.

All portable toilets are fully accessible for those in a wheelchair. Our accessible drop-off area is located in the C-Drive off Oak Street.

We will not have any wheelchairs available for borrow. 

Pets

Working guide and service dogs are welcome. Leave pets at home.

Other considerations

No smoking or vaping of any kind is permitted in the garden.

Bicycles, scooters, and skateboards are not permitted in the garden.

Strollers and wheelchairs are welcome.

Regular garden rules apply. See Code of Conduct for details.

General garden rules 

• We recommend wearing comfortable walking shoes and weather appropriate clothing. Shirts and shoes are required.
• Walk and explore the garden along designated pathways and lawn areas only. 
• To protect our botanical collections, please do not pick or remove any plant materials such as flowers, seeds or foliage. All plant material must be left in the garden. 
• Dispose of waste in the garbage and recycling bins provided.
• Baby strollers, wagons and wheelchairs are welcome. Please leave rollerblades, skate boards, and tricycles at home and lock up bicycles outside the Visitor Centre. 
• Working guide and service dogs are welcome. Leave pets at home.
• Do not feed or handle wildlife.
• Supervise children at all times. The minimum age to visit the garden without an adult or guardian is 13 years old (youth).
• One adult, senior, or youth can supervise and accompany up to a maximum of five children 0 – 4 years of age. For example, at least two adults, seniors, or youth must accompany a group of six to ten children in the 0 – 4 age category. This ratio is not applicable for daycares and school groups that have booked through our education department. 
• Bring a picnic and a blanket to enjoy in the garden. Lawn chairs and coolers are permitted on the Great Lawn only. Portable grills are not permitted. 
• Keep personal items with you at all times. The garden is not responsible for lost or stolen belongings. If you find something in the garden that does not belong to you, return it to a staff member or volunteer.

Prohibited at any time

• Use of drones
• Balls, frisbees, hula hoops, hockey sticks and other sports equipment. 
• Swimming in the lakes, ponds and waterfall. 
•  Amplified music.  
• Outside alcohol. Alcoholic beverages are available for purchase at on-site licensed establishments. Smoking of any kind, including vaping. 
• Tripods in garden beds or pathways. They may only be used in grassy areas.