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Permitting Improvement Program

Our latest permitting improvements are anticipated to save up to 13,800 weeks of processing.

Addressing our development and building permitting process is a top priority for us

Over the last 2 years, we have worked hard to improve permit processing times and are seeing positive impacts and shorter wait times. As a result:

  • All permit applications can be applied for online and processed electronically through ePlan – including development and building permits
  • Permits for simple renovations are issued in as little as 2 weeks 
  • Plans for houses, duplexes, and laneways can now be checked by staff in as little as 2 1/2 weeks 
  • Our updated review process significantly reduces the need to address previously-completed unpermitted work, unless it is a life-safety concern

Despite these improvements, we understand businesses and residents are still struggling through the permit process. To help permit applications be processed more quickly, we are shifting toward customer-focused transformational change using technology.

Next steps

  • Simplify development permit conditions to speed up review 
  • Launch online business licence application form
  • Reduce the number of steps in our review processes
  • Identifying clear application processes and anticipated processing timelines 
  • Simplify the review process for renovation permits in line with the changes made to low-density applications 
  • Take on an extensive review of the development permit process.
  • Conduct a comprehensive review of the Protection of Trees By-law.
  • Assess the implications of guaranteed permitting timelines.

Progress

Contact the Development and Building Services Centre

Contact us online

Access to the Services Centre is for those with scheduled appointments or looking to provide payment. Requests for appointments can be made online.

Location and mailing address
Development and Building Services Centre
515 West 10th Avenue
Vancouver, BC V5Z 4A8

Transit nearby

  • Broadway-City Hall SkyTrain Station
  • 99 B-line, #15, and #9 buses