Infographic of where a cooling tower, building water treatment, municipal water supply, rainwater harvesting, and decorative fountain are featured near a building

Get a water systems operating permit

To more effectively respond to incidents, mitigate health risks by pathogens (such as Legionella pneumophila), and ensure compliance with updated standards, operating permits help us and health authorities track new and existing:

  • Cooling towers
  • Decorative water features
  • Non-potable water systems and other building water systems

Looking for an electrical annual permit? Review the steps and get an electrical annual permit

Ready to get your permit?

  1. Review what systems require an operating permit
  2. Review our guide on how to use the online permit system for operating permits (2 MB)
  3. Register for an online account (If you don't have an account.)
  4. Submit your application
  5. Report water quality results as required. For Legionella pneumophila and E. coli, review laboratory requirements and sampling guidelines (listed under water quality reference documents).

Get or renew permit Search for a permit

Types of operating permits

For additional information, email: or phone: 604-873-7549.

Effective January 1, 2022, the annual operating permit fee will be $175 (pending Council approval).

As of January 1, 2022, all operating permits must be associated with someone holding the EOCP “Building Water System Operator” certification. Get additional information from the Environmental Operators Certification Program