Infographic of where a cooling tower, building water treatment, municipal water supply, rainwater harvesting, and decorative fountain are featured near a building

Get a water systems operating permit

New permit fees in effect January 1, 2023

Because of service levels and holiday hours, applications received in December may be:

  • Processed in the new year
  • Subject to 2023 fees

Submit your completed application as soon as possible to be eligible for processing in 2022.

Review 2022 and 2023 fees (1 MB)

After a prolonged shutdown, your building's plumbing system (cold and hot water) and mechanical systems may not be safe. Review guidance available.

To more effectively respond to incidents, mitigate health risks by pathogens (such as Legionella pneumophila), and ensure compliance with updated standards, operating permits help us and health authorities track new and existing:

  • Cooling towers
  • Decorative water features
  • Non-potable water systems and other building water systems

Find issued operating permits in our Open Data Portal.

Looking for an electrical annual permit? Review the steps and get an electrical annual permit

Fees

Annual operating permit fee: $175

Pay fee by:

  • Credit card online
  • Cheque in-person or by mail 

Cheque should be made out to the City of Vancouver. Mail to: Development and Building Services Centre, 515 West 10th Avenue, Vancouver, BC V5Z 4A8

A $100 fee is applied to permits not renewed on time or for requested changes to the permit holder.

Ready to get your permit?

  1. Review what systems require an operating permit
  2. Review our guide on how to use the online permit system for operating permits (2 MB)
  3. Register for an online account (If you don't have an account.)
  4. Submit your application
  5. Report water quality results as required. For Legionella pneumophila and E. coli, review laboratory requirements and sampling guidelines (listed under water quality reference documents).
  6. Keep your operating permit up-to-date. Use the online system for annual permit renewal and updating equipment status.

For additional information, email: operatingpermit@vancouver.ca or phone: 604-873-7549.

Obtain, renew, or access permit Search for a permit

Types of operating permits

Resources