Infographic of where a cooling tower, building water treatment, municipal water supply, rainwater harvesting, and decorative fountain are featured near a building

Get a water systems operating permit

New private property rainwater management requirements come into effect on January 1, 2024. 

New permit and service fees in effect January 1, 2024

Due to service levels and holiday hours, applications received in December may be:

  • Processed in the new year
  • Subject to 2024 fees

Submit your completed application as soon as possible to be eligible for processing in 2023.

Review 2023 and 2024 fees (1.3 MB)

To more effectively respond to incidents, mitigate health risks by pathogens (such as Legionella pneumophila), and ensure compliance with updated standards, operating permits help us and health authorities track new and existing:

Looking for an electrical annual permit? Review the steps and get an electrical annual permit

Ready to get your permit?

  1. Review what systems require an operating permit.
  2. Review our guide on how to use the online permit system for operating permits (2 MB).
  3. Register for an online account (If you don't have an account.).
  4. Submit your application.
  5. Report water quality results as required. For Legionella pneumophila and E. coli, review laboratory requirements and sampling guidelines (under Water quality testing and reporting).
  6. Keep your operating permit up-to-date. Use the online system for annual permit renewal and updating equipment status.

For additional information, email: or phone: 604-873-7549.

Get, renew, or access permit 

Search for a permit Find issued operating permits

Types of operating permits