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After a prolonged shutdown, your building's plumbing system (cold and hot water) and mechanical systems may not be safe. Review guidance available.
To more effectively respond to incidents, mitigate health risks by pathogens (such as Legionella pneumophila), and ensure compliance with updated standards, operating permits help us and health authorities track new and existing:
- Cooling towers
- Decorative water features
- Non-potable water systems and other building water systems
Get by-law details
Looking for an electrical annual permit? Review the steps and get an electrical annual permit
Ready to get your permit?
- Review what systems require an operating permit
- Review our guide on how to use the online permit system for operating permits PDF file (2 MB)
- Register for an online account (If you don't have an account.)
- Submit your application
- Report water quality results as required. For Legionella pneumophila and E. coli, review laboratory requirements and sampling guidelines (listed under water quality reference documents).
For additional information, email: firstname.lastname@example.org or phone: 604-873-7549.
Effective January 1, 2022, the annual operating permit fee will be $175.
As of January 1, 2022, all operating permits must be associated with someone holding the EOCP “Building Water System Operator” certification. This can be the equipment owner or a service provider. Get additional information from the Environmental Operators Certification Program External website, opens in new tab