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Buy your annual residential parking permit

Permits can be renewed on the first day of the month that the decal expires. For example, West End permits expire May 31, so renewals begin May 1.


If you live in the zone, have valid car insurance registered to your name and address, have an email address, and want to pay by credit card.

Over the phone

If you live in the zone, have valid car insurance registered to your name and address, have an email address, and want to pay by credit card.

In person

If you wish to pay by cash, cheque, or debit card, or you're not the registered owner or lessee. Credit card cheques not accepted.

Have a Guelph, Industrial, or Mount Pleasant parking permit?

Remember to renew your parking permit

Did you know your annual parking permit expires August 31, 2018?

Buy your permit for the coming year starting August 1.

How your purchase works

Regardless of how you choose to purchase your permit, your application is treated the same way:

  1. You complete your purchase either online, by phone, or in person
  2. Three hours after applying, your licence plate number is transferred into the parking enforcement database, and you may begin parking on the street in your zone
  3. Within 10 business days, your new permit will be mailed to the residential address you provided (assuming your application is approved).

    (If you do not receive your permit in the mail within 10 business days, phone 3-1-1.) 

  4. Stick your decal to your windshield immediately after you receive it, otherwise your vehicle may be ticketed.

Parking permit conditions

To make sure everyone has access to available on-street parking in their neighbourhoods:

  • Your permit is only valid in the zone indicated on your decal.
  • You cannot alter your permit in any way.
  • The licence plate of your vehicle must match the licence plate printed on the decal.
  • If you move, change your vehicle, or change your licence plate, your permit is no longer valid.
  • If your permit has not yet expired, you must return your decal in person to our parking permit office.

How to attach your decal

Peel off the liner and stick the decal in the following place:

  • Cars: on the inside, lower-left corner of the driver's side windshield
  • Motorcycle: on the left, front fork
  • Scooter: under the front of the seat, on the seat support

Your vehicle may be ticketed and towed if you stick your decal on with any other method, such as tape or plastic.

Do not give your decal to another driver. They are non-transferrable.

Not eligible for permits

Trucks are not eligible for residential parking permits.

Under section 20 of the Street and Traffic Bylaw, vehicles longer than 6.4 m (21 feet) or higher than 2.2 m (7 feet and 2.61 inches) are not eligible for residential parking permits. This includes:

  • Buses
  • Commercial vehicles, including cube vans and limousines
  • Large motorhomes
  • Most Sprinter vans
  • Trailers

Street and Traffic bylaw 

OnlineIn personOver the phone